Conversation With Jumia Support !

‎09:23
i made a complaint yesterday
‎09:27
about a delivery agent
i paid for home delivery
‎09:28
Profile
Thank you for reaching Jumia, my name is Kolawole S.. How can I help you?
‎09:28
This delivery agent told me point blank he does not enter streets !
‎09:28
Profile
Hi abi
‎09:28
That i have to come to the expressway !
‎09:28
when my street was about 100m from the express and VERY VERY MOTORABLE ] the guy that i made that complaint to yesterday said he would open a TICKET !
i have not see nt hat
‎09:29
i paid for other home delivery products if this same guy refuses to deliver at my house i WILL CANCEL and get my refund
what nonsense !
‎09:30
Profile
Kindly provide your order number
‎09:31
Order nº 1448972792
1 Items

Placed on 20-12-2023

Total: ₦ 69,320
‎09:31
Profile
Kindly hold while i run a check
‎09:32
PL OPEN A TICKET !
‎09:33
i cant be GETTING insults cos I am a PAYING CUSTOMER and carrying Printer on the ROAD when i have already PAID for home delivery !
‎09:34
Profile
May i know if he delivered the order to you yesterday
‎09:36
We are still waiting for your response. Would you like to continue this conversation?
‎10:48
Hey abi! Haven’t heard from you for a while. Do you still need my help?
‎12:48
Profile
I’ve noticed you’re away for quite some time. I’m closing this conversation now and will be waiting for your message should you have further questions.
‎15:48
Sat, Dec 30
if he delivered ??? i went to pick it up from the Expressway !
‎04:37
Please note our working hours are 8am to 8pm Monday to Sunday. We kindly request that you try contacting us again during our working hours.